xbajr Frequently Asked Questions

Creating an xbajr account takes under two minutes. Visit the xbajr Login page, click the registration option, and fill in your name, email address, date of birth, and a secure password. You will need a valid Bangladeshi mobile number for OTP verification. Once confirmed, your account is live and you can make your first deposit via bKash, Nagad, or Rocket.

The minimum age to register and play on xbajr is 18 years old. This is a strict, non-negotiable requirement. By creating an account, you confirm that you are at least 18 years of age. xbajr may request government-issued ID such as a Bangladesh National Identity Card (NID) or passport at any time to verify your age.

xbajr requires KYC (Know Your Customer) verification before processing withdrawals. You will need to submit a clear photo or scan of a government-issued photo ID — your Bangladesh National Identity Card (NID) or passport are both accepted. A proof of address document such as a utility bill or bank statement from the last 90 days may also be required.

To reset your xbajr password, go to the Login page and click "Forgot Password". Enter the email address registered on your account and you will receive a password reset link within a few minutes. If you do not receive the email, check your spam folder. If the issue persists, contact our support team at [email protected].

No, each player is permitted to hold only one xbajr account. Opening multiple accounts is a violation of our Terms and Conditions and may result in all associated accounts being permanently suspended and any winnings being voided. If you believe a duplicate account was created in error, contact support immediately at [email protected].

To close your xbajr account, email [email protected] with the subject line "Account Closure Request" from your registered email address. Our team will process the request within 24 hours. Any verified pending withdrawals will be paid out before closure. If you are closing your account due to gambling concerns, we encourage you to consider self-exclusion instead — it is reversible, whereas permanent closure is not.

To deposit via bKash on xbajr, log in to your account, navigate to the Deposit section, and select bKash as your payment method. You will be shown a designated xbajr merchant number. Send your deposit amount to that number from your bKash app using the "Send Money" or "Payment" option, enter the transaction ID on the xbajr deposit screen, and your balance will be credited instantly in most cases.

bKash deposits on xbajr are credited instantly in the vast majority of cases — typically within 1 to 5 minutes of a confirmed transaction. During peak periods such as BPL match days or major cricket tournaments, there may be a slight delay of up to 15 minutes. If your deposit has not appeared after 30 minutes, contact support with your bKash transaction ID.

The minimum deposit on xbajr is ৳200. This applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum single deposit limit imposed by xbajr, though your individual bKash or Nagad wallet transaction limits set by your mobile banking provider may apply independently.

The minimum withdrawal amount on xbajr is ৳500. Withdrawals below this threshold cannot be processed. There is no fee charged by xbajr on withdrawals, though your bKash, Nagad, or Rocket provider may apply their own standard transfer charges. Completed KYC verification is required before any withdrawal can be approved.

xbajr processes withdrawal requests within 24 hours on business days. Payments to bKash, Nagad, and Rocket wallets are typically received by the player within 1 to 6 hours of approval. Bank transfers to Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, or City Bank may take 1 to 3 business days depending on the receiving institution.

xbajr does not charge any platform-side fees on deposits or withdrawals. However, your mobile financial service provider — bKash, Nagad, Rocket, or Upay — may apply their standard transaction fees for sending or receiving money. These third-party charges are beyond xbajr's control and are the responsibility of the account holder.

Yes, xbajr offers comprehensive betting markets for BPL (Bangladesh Premier League) cricket matches. You can bet on match winner, top run scorer, highest partnership, total runs, wickets in an innings, and a wide range of ball-by-ball live markets. BPL coverage is one of xbajr's most popular features for Bangladeshi players during the tournament season.

xbajr covers a wide range of international and domestic cricket events including the BPL, IPL, T20 World Cup, ICC Cricket World Cup, Asia Cup, and bilateral series featuring the Bangladesh Tigers. Test matches, ODIs, and T20 internationals are all available with pre-match and live in-play betting markets across all fixtures.

Yes, xbajr is fully optimised for mobile play on both Android and iOS devices via a standard mobile browser — no app download is required. The platform uses SSL encryption across all connections, which protects your personal data and financial transactions whether you are playing on a phone, tablet, or desktop computer in Dhaka, Chittagong, or anywhere across Bangladesh.

The RTP on xbajr slots varies by game and provider. Most slots from Pragmatic Play, NetEnt, and Microgaming available on xbajr have RTPs ranging from 94% to 97%. Each game's RTP is displayed in its information or paytable screen. RTP is a theoretical long-term average — individual session results will vary significantly above or below this figure.

All games on xbajr are powered by certified third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe. These providers use independently audited Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin, hand, or bet. xbajr does not modify game outcomes and has no ability to influence results.

xbajr offers a welcome bonus to newly registered players on their first deposit. Bonus details, including the match percentage and maximum bonus amount in BDT, are displayed on the promotions page at the time of registration. Welcome bonuses are subject to wagering requirements — please read the full bonus terms before claiming to understand the conditions that apply.

Wagering requirements specify how many times you must bet the bonus amount before you can withdraw bonus-derived winnings. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before that bonus converts to withdrawable cash. Wagering requirements, eligible games, and time limits are detailed in the specific terms of each bonus offer on xbajr.

Yes, most xbajr bonuses carry an expiry period during which the wagering requirements must be completed. The typical expiry window is 7 to 30 days from the date the bonus is credited to your account, depending on the specific promotion. Unused or unmet bonus funds that expire are forfeited automatically. Always check the individual bonus terms for the exact expiry timeframe.

No — bonus funds on xbajr cannot be withdrawn directly. They must first be converted to real-money funds by completing the specified wagering requirements. Only the real-money balance resulting from meeting those requirements is withdrawable. Attempting to withdraw before completing wagering will result in the bonus being forfeited. Real-money deposits made separately are always withdrawable subject to KYC completion.

Yes, xbajr regularly runs reload bonuses, cashback offers, free spin promotions, and special event bonuses tied to major cricket tournaments like the BPL and IPL, as well as seasonal events such as Eid and the T20 World Cup. Existing players can check the promotions section of their account dashboard for currently active offers and their individual eligibility.

xbajr operates as an international online gaming platform accessible to Bangladeshi players. We recommend all players review their local regulations and engage with the platform responsibly. xbajr uses SSL encryption, fair-play certified game providers, and a fully documented responsible gaming policy to ensure a safe, transparent experience for all registered members aged 18 and above.

xbajr protects all player data with industry-standard 256-bit SSL encryption on every page and transaction. Your financial details — including bKash, Nagad, and bank account information — are never stored in plain text and are never shared with unauthorised third parties. For full details on how your data is collected, used, and protected, please review our Privacy Policy.

To self-exclude from xbajr, email [email protected] with the subject "Self-Exclusion Request" from your registered email address. Specify the duration — 6 months, 1 year, 3 years, or permanently. Your account will be suspended within 30 minutes of your request being received and all marketing communications will stop immediately. Self-exclusion cannot be reversed before the chosen period ends.

Yes, xbajr allows you to set daily, weekly, and monthly deposit limits on your account to help manage your spending. Limit reductions take effect immediately. Increases are subject to a mandatory 7-day cooling-off period before they come into force. To configure deposit limits, contact our support team at [email protected] or access the responsible gaming section in your account settings.

xbajr customer support is available 24 hours a day, 7 days a week. The fastest way to reach us is by email at [email protected] — our average response time is under 10 minutes. Please include your registered username and a clear description of your issue so our team can assist you as efficiently as possible. Support is provided in English.